But leaders who are vulnerable help employees to experience the workplace as supportive and caring.” Why poor leadership kills remote work productivityĭespite the initial increase, productivity fell in the summer, declining sharply from May to August by 11 percentage points (see graph). “Consistent communication and supporting people in shifting work arrangements, all while taking care of customers, is a balancing act. Their ability to navigate the complexities of the business, communicate effectively, and bring people along is more visible,” said Julian. “When times are tough, leaders have the greatest opportunity to build trust. And in the midst of the pandemic and all its uncertainty, the power of great leadership was on full display. Such comments reveal how much impact leadership can have on employee productivity. “ incredible leadership” and “ honest leadership” from September to December.“ incredible leadership,” “ culture leadership,” and “ leadership understands” from June to August.“ excellent leadership” and “ outstanding leadership” from March to May.Other unique phrases among employees who worked productively from home were about leadership: When relationships are strong, employees feel energized and bring their skills to the table to collaborate on organizational goals.” In uncertain times, strong leadership is key to maintaining productivity and employee well-being “Employees in great workplaces believe their co-workers see them as whole people, with family, hobbies, and passions that they bring to work each day. When employees experience the nexus of great work, a powerful mission, and shared values, productivity soars,” explained Julian Lute, Great Place to Work strategic advisor. While perks may have bolstered employee productivity through the early months of working from home, it was camaraderie and positive culture that influenced longer-term productivity. Everyone that I talk to genuinely loves to be here every day, and that makes the hard stuff easier!”įrom September to December, “ positive atmosphere” was the most used phrase by employees to describe what makes their company a great place to work. I truly feel connected to my co-workers and they’re one of the best parts of my day.” “I have never been so genuinely loved and cared for by a workplace.However, in June to August, the most common phrase was “ genuinely love.” Examples of these comments include: In March-May the most common phrase was “ catered lunches at home,” indicating the power of perks for increasing employee wellbeing and productivity. Interestingly, the most common phrase among people experiencing high productivity changed over time. In the productivity study, we ran a comment analysis of employee survey responses to the open-ended question, “Is there anything unique or unusual about this company that makes it a great place to work?” How company culture influences remote work productivity However, the biggest impact on remote work productivity came from the same factors that influence in-person productivity: company culture and leadership. With daily commutes and lengthy in-person meetings eliminated, employees likely found they were able to get more done. Results showed productivity had improved while working from home (see graph). We measured employee productivity from March to August of 2020 – the first six months of stay-at-home orders – and compared it to the same six-month period in 2019. The percent positives capture the percentage of people who responded “often true” or “almost always true” to both statements.ĭoes working from home increase productivity? People quickly adapt to changes needed for their company’s success. ![]() People are willing to give extra to get the job done. ![]() We analyzed over 800,000 responses and measured productivity using survey statements that examined the degree to which: To assess the productivity of working remote, we surveyed 715 companies, representing over 3 million U.S. A two-year study by Great Place to Work® of more than 800,000 employees at Fortune 500 companies found that most people reported stable or even increased productivity levels after employees started working from home. Working from home is just as productive as working in the office – possibly more so. This massive shift has stirred up questions about the future of work and most notably, about remote work productivity. ![]() Our own survey of Fortune 500 executives shows a similar increase, from 16% to 65% of staff working virtually. In May 2020, that number shot up to over 60%. Pre-pandemic, only 5% of American employees worked from home.
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